@brh This is kind of what I was thinking too. If you have both legacy (Wire-Free, Pro, Pro 2, Go, Q Plus, Q, or Baby) and new (Ultra, Pro 3, and Video Doorbell) cameras, you can purchase an Arlo Smart Premier or Elite subscription plan. What will function with the video doorbell without a subscription. If you already have a subscription to Premier or Elite with an available camera slot, this will cover the Arlo Video Doorbell. If you already have a subscription to Premier or Elite with an available camera slot, this will cover the Arlo Video Doorbell. The Smart Premier free plan will carry on until July for me - and that will cover the doorbell as well. It finally works, but the video notification is always delayed. Please click on the link in the email to confirm your subscription. An Arlo Smart subscription enables you to record in 2K or 4K video resolution, activate advanced object detection, create cloud activity zones, and much more. The trial that comes with the Arlo Video Doorbell does not add to or extend your existing subscription plan. Or; 2. will the 3 month Video doorbell subscription begin as soon as I activate the doorbell? If it is #2, then I will wait until May. Arlo video doorbell took me 2 days to install because It takes forever to sync the Arlo video doorbell with my phone. I will purchase the yearly subscription when the freebie expires as the benefits are well worth the cost. Why has Arlo done this when their cameras do not need a subscription? Our team of Arlo experts is ready to answer your questions and help in any way that we can. Once it expires in July I'll need to pay for a smart premier plan - at which time the doorbells cloud recording will once again be included with that subscription..... Hopefully @JamesC can give us a certain answer! Video Doorbell Subscription Clarification. Just bought a video doorbell in the UK, installed it and noticed I have 3 month trial. To the best of my knowledge, if you already have a Premier or Elite subscription, the doorbell will work with that, although you will need to pay to continue the subscription when the current free one runs out. I am now thinking to purchase a "Ring video doorbell" at Costco since it is on sale and they give 12 months free cloud service vs. Arlo only 90 days and they do have an annual cloud subscription so it will be cheaper vs. Arlo month to month. We hope you'll join the conversation by posting to an open topic or starting a new one. Have additional questions? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Also, Arlo does not have the annual cloud service they will charge month to month so it cost more in comparison with Ring cloud service. You can purchase a plan for multiple cameras, a single camera, or both. JamesC The reason Arlo's market share was up because they give the consumer free 7 days cloud service and the consumer likes it so they buy from Arlo, but if they start charging their consumer for subscription the consumer will think twice to spend their money to Ring or other Arlo competitor. This topic has been marked solved and closed to new posts due to inactivity. I am in the same situation as the OP having purchased Ultra in May 2019 with the free Smart/Premier subscription until May 2020. I purchased the video doorbell camera thought the 7 days cloud service will be free like my existing Arlo camera but found out from the Arlo support that I have to pay for the cloud service after 90 days. This weekend, I will remove it and return it to Best Buy. If you look at my screenshots one of them shows the 3 month trial as already active - and on the same screen shows my Ultra 1-year free subscription as active at the same time. The trial that comes with the Arlo Video Doorbell does not add to or extend your existing subscription plan. If it is #1, then I will buy now. Arlo Wire-Free, Pro, Pro 2, Go, Q, Q Plus, and Arlo Baby cameras … I then learned that after the trial if I do not renew and pay, my Video doorbell will essentially be left just an expensive doorbell. Visit our support page for answers from simple setup to security optimization. Try our live chat or give us a call. If I purchase the Video doorbell now, will the 3 months free Smart/Premier: 1. add to/extend my current subscription, ie extend it to July/August? If you have fewer than 5 legacy cameras, you can choose to purchase a single-camera subscription for your Arlo Ultra, Pro3, or Video Doorbell. When someone rings the doorbell, I tried to answer the person already in the car and drove away. @dingdangit let's wait to hear officially from @JamesC - but I'm guessing the plans overlap.... so you'll be waiting until May to buy the doorbell at which point you'll get the new free 3-month incentive. This provides a flexible and customizable experience for your Arlo system. A confirmation email has been sent to: . Search for something specific or select a product or category for helpful articles and videos.
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