geek squad reviews tv mounting

they don't manage time well? Best Buy has honest and unbiased customer reviews for 51" and Larger Basic TV Mounting. (Please note the above tools are for drywall surface and wood stud installation only. Time: 2-4 hours Unfortunately, I have warranties from Best Buy for two of my TVs and have no choice. Work is guaranteed for 90 days. I finally received an e-mail from a Best Buy agent......and was told that the mount was never part of the package and that no refund would be issued!!! I still have not recieved any paperwork on the warranty that I purchased with this TV. Outside of that, however, mounting a TV is really just your average weekend afternoon activity. I waited all afternoon. At the time of purchase I scheduled installation. For a better experience, please enable JavaScript in your browser before proceeding. ... (7 Reviews) $349.99. Amazon is likely just contracting someone local. Found all studs on first try, really solid install. The salesperson was very polite and confirmed that my appointment was indeed scheduled for the next day between 8-12. You will need to determine if your existing mount is VESA (Video Electronics Standards Association) compliant. © 2020 Best Buy. The sales person in the store told me that they would tune the TV for the room, lighting and backlight...they did nothing of the sort. All rights reserved. I had chosen the mount and ordered it from Best Buy. This was the worse experience with best buy and with ordering anything online. It was a 3 hour project at the store to select the equipment and do all the appropriate planning. And, they didn't make much of a mess and cleaned up what little they did. Otherwise pretty professional and courteous installers. This was a waste of my time as I was trying to finish and open the Branch. That was perfect as this was my next day off. I again contacted the customer service and this time the agent was much more friendly and helpful. We would like to hear more about what happened and see if there is anything we can do to help. I'm getting my money back on the install service once it's in. Even though the wires were neatly bundled it is still irritating.,, VerticalScope Inc., 111 Peter, Suite 901, Toronto, Ontario, M5V 2H1, Canada. I was very disappointed in Geek Squad. This was a horrendous expertience driven by exceptionally poor customer service and I will never shop at Best Buy again. I requested a specific date, because that was the window of time I was going to be in San Antonio, prior to opening to the public. Only the deliver showed up. This means that new TVs conform to a set of standards for the four mounting holes located on the back of each TV. Voir les détails, Clientes internacionales pueden comparer en y enviar sus pedidos a cualquier domicilio o tienda en EE. (ie. For such a price I expected better service. Please let us know if you need any further support on that or have any other concerns. Grab a snack, grab the remote control and enjoy your hard work! Nothing more frustrating than having to explain the problem to person after person who just hands you off to the next person. If you’re mounting your TV to an unusual surface (like brick,) you may need to visit your local hardware store to get special mounting screws. So now I have paid over $700 and only have a tv on the wall and it still wont hang flat. Now the fun started. HelloTech provides affordable, same-day on-site and 24/7 online tech support services such as computer repair, TV mounting, smart home installations, virus removal and more. A big reason you have a TV mounted is becasue of the modern look it has with the cables being concealed through the wall. They left a mess, Gave me a hard time about installing the sound system that was designed to integrate and had to be installed coinciding with the TV. Yes, our Geek Squad Agents can install into almost any kind of wall material, and will let you know if there are obstacles to doing so. But something's wrong with the process. A Geek Squad Agent can do a pre-survey of your home or an in-home consultation, if you are unsure about the scope of work. The VESA Mounting Interface Standard defines the distance in millimeters between a TV's mounting holes (distance horizontally x distance vertically). If you can operate a screw driver and you know where the studs are in your wall you don't need these guys. The TV looks great mounted on the wall. I thought I had purchased the service where the wires would be hidden in the wall and not bundled. BEST BUY, the BEST BUY logo, the tag design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. 1) Only one agent showed up to mount a 50" TV. With the right help and the right strategy, all you will need is a couple of hours out of your day to unwrap, install and mount the new addition to your living room, bedroom, rec room or home office.

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